zetben is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming framework gives you the tools to keep gambling fun — and the support to step back when you need to.
zetben provides every registered player with a suite of practical responsible gaming tools, available directly through your account settings at any time.
Set a maximum daily, weekly, or monthly deposit cap in BDT to ensure you never fund your zetben account beyond what you have budgeted for entertainment. Limit reductions take effect immediately; increases require a 24-hour cooling-off period before they apply, giving you time to reconsider.
Define the maximum net amount you are comfortable losing over a set period. Once you reach your loss limit, zetben will automatically suspend further wagering for the remainder of that period. This tool is particularly useful for players who want a firm financial boundary in place before they begin a session.
Set a maximum session duration so that zetben automatically ends your gaming session after a specified number of minutes or hours. You will receive an on-screen reminder as you approach your limit. Managing your time at the platform is one of the most effective ways to keep gambling in perspective.
If you need a short break from gambling, the zetben time-out feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you will not be able to log in, place bets, or make deposits. All pending withdrawals are processed normally.
For players who feel they need a more extended break, zetben offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. A self-exclusion is a firm commitment — it cannot be reversed before the chosen period expires. During self-exclusion, your account is locked, marketing communications are suspended, and any open bets are settled according to standard rules.
Enable regular pop-up reminders at intervals you choose — every 15, 30, or 60 minutes — that display how long you have been playing and how much you have wagered in your current session. These gentle prompts help you stay aware of time spent on the platform and make conscious decisions about whether to continue.
Gambling should always feel like entertainment, not a source of stress or financial pressure. If any of the following signs feel familiar, it may be time to take a break and seek support.
Continuing to bet in an attempt to win back money you have already lost — often leading to larger bets and deeper losses than originally planned.
Spending significantly more time gambling than you intended, or feeling that sessions pass much faster than they actually do.
Gambling time cutting into work, family, or social commitments in Dhaka, Chittagong, Sylhet, or wherever you are based — leaving important tasks unfinished.
Turning to gambling as a way to cope with anxiety, depression, boredom, or personal problems rather than as a form of relaxation and entertainment.
Using money allocated for essential expenses — rent, bills, food, family needs — to fund gambling deposits via bKash, Nagad, or other payment methods.
Feeling the need to hide the amount of time or money you spend on gambling from family members, friends, or colleagues — a common indicator that gambling has become problematic.
zetben operates exclusively for adults aged 18 years and above. All new player registrations are subject to mandatory age verification. zetben reserves the right to request identity documents — including a National Identity Card (NID), passport, or birth certificate — at any stage to confirm that a player meets the minimum age requirement.
Any account found to belong to a person under 18 will be immediately and permanently closed, all funds will be returned, and the individual will be permanently barred from re-registering on the zetben platform. This policy is non-negotiable and applies equally to all players across Bangladesh, regardless of location — Dhaka, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered an account on zetben, contact [email protected] immediately and we will investigate without delay.
Requesting a self-exclusion on zetben is straightforward and takes effect promptly. Once a self-exclusion is in place, it cannot be reversed before the chosen period expires — this is intentional, to protect you from impulsive decisions to return to gambling before you are ready.
If you have any difficulty completing the self-exclusion process, contact the zetben support team at [email protected] — available 24 hours a day, 7 days a week — and a team member will complete it on your behalf immediately.
Access your account using your registered username and password. Navigate to the Account Settings section via your profile menu in the top navigation area.
Within Account Settings, select the "Responsible Gaming" tab. This section contains all available safety tools including deposit limits, session limits, time-out options, and self-exclusion.
Click "Self-Exclusion" and choose your preferred duration: 6 months, 1 year, 3 years, or permanent. Read the confirmation notice carefully before proceeding.
Confirm your identity by entering your account password. Your self-exclusion will be activated immediately. You will receive an email confirmation and all marketing communications will be suppressed for the duration of the exclusion.
Self-exclusion is a positive step, but it is most effective when combined with professional support. zetben strongly encourages players who self-exclude to speak with a qualified counsellor or support service about their situation.
Use this short self-assessment to reflect on your gambling habits. If you answer "yes" to two or more of the statements below, we encourage you to use one of zetben's responsible gaming tools or to contact our support team for a confidential conversation.
This is not a clinical diagnostic tool. It is intended solely to prompt personal reflection. If you are concerned about your gambling, please speak with a qualified health professional or counsellor.
I have gambled with money I needed for rent, food, bills, or other essential household expenses in the past month.
I have spent more time gambling than I originally planned on more than one occasion in the past two weeks.
I have tried to win back money I lost by placing additional bets, rather than accepting the loss and stopping.
I have felt anxious, irritable, or restless when I was unable to access a gambling platform.
I have hidden or downplayed the amount of money or time I spend gambling when speaking to family or friends.
Gambling has caused me to argue with family members, miss work or study commitments, or neglect important responsibilities.
I have borrowed money, sold possessions, or used credit to fund gambling deposits via bKash, Nagad, or any other method.
If you feel that gambling is no longer enjoyable and is starting to affect your daily life, finances, or relationships, please reach out to the zetben support team without hesitation. All conversations are strictly confidential. Our team can help you activate any responsible gaming tool immediately, or simply listen and guide you toward appropriate professional support resources.
[email protected]Plain text contact — available 24 hours a day, 7 days a week, in English.
When gambling stays within your limits, it is a great source of entertainment. Explore zetben's full game library — certified slots, live casino tables, and cricket betting — and use our safety tools to stay in control every step of the way.